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RELATIONAL MANAGER CONFERENCE Date: MARCH 22, 2009 [Mon] Time: 8:00pm to 10:00pm Location: Studio on 2 Block K, Jaya 1, No. 72A, Jalan Universiti, 46200 Petaling Jaya, Selangor Malaysia. |
Michael trained as an economist before working as a consultant with the International Food Policy Research Institute and the World Bank in East Africa. He is now a leading campaigner and social reformer. In 1982 he established the Jubilee Centre, a Christian think tank focusing on social and economic issues. He also launched the Keep Sunday Special campaign against the deregulation of Sunday trading in 1985, causing Margaret Thatcher’s only defeat in Parliament. In 1994, Michael launched Relationships Foundation, and through this has been instrumental in setting up Citylife and the charities Equity for Africa and Concordis International. He is co-author of The R Factor and The R Option and has contributed to a number of other books looking at social issues from a relational perspective. In February 2009 Michael was appointed Commander of the British Empire for his charitable efforts. He is also an accomplished speaker who has addressed audiences all over the world. |
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Praise for The Relational Manager ‘The Relational Manager delivers what it promises – a clear, straightforward and pragmatic guide to the importance of relationships at work. It is sensible, well judged and should provide an invaluable guide for busy executives who sometimes forget this central part of their work.’ -Rob Goffee, Professor of Organisational Behaviour, London Business School ‘When I first encountered the work of the Relationships Foundation, countless events and incidents in organizational settings over many years suddenly made sense. Michael Schluter and David Lee understand how people think and behave. Managing an organization mainly involves managing human beings. Relational thinking is a critical tool for those who aim to be better managers.’ -The Hon. Lindsay Tanner MP, Minister for Finance and Deregulation, Australia ‘At the heart of every worthwhile activity are people and people thrive on strong relationships. Those leaders who understand this relational agenda are already well on their way to achieving their goals. The Relational Manager offers powerful insights and practical actions to help leaders bring out the best in themselves and the people they manage. In a world of stress and sleaze, it has never been more relevant.’ -Clive Mather, former Chairman of Shell UK and CEO of Shell, Canada ‘One of the most significant assets in any organization is its reputation. Its reputation is built through relationships, maintained through relationships and may even be destroyed through not nurturing relationships. This book will provide any director with valuable guidance to assist in establishing relationships with their stakeholders.’ -Lindie Engelbrecht, Chief Executive of the Institute of Directors, South Africa ? ‘The Relational Manager provides a comprehensive guide to the importance of building positive relations at work. It is practical, soundly based on research evidence and immensely readable. Whether you work in the private or public sector, in a small or large organization, the message of this book will transform your approach to relationships and to making a difference at work.’ -David Strang, Chief Constable, Lothian and Borders Police, UK ‘I’ve read – or tried to read – quite a few books on management in my time and this one makes more sense than the rest. Though we often forget it, every business consists of multiple networks of social relationships. How well those relationships are working affects the success of the business. This little book exposes the ramifications of those relationships and suggests ways to make them more effective.’ -Ross Gittins, The Sydney Morning Herald and The Age ‘For those working in the public services this is a timely and accessible book. From health care to housing, management is no longer seen as a separate profession but as an essential dimension of every profession. The contemporary need for such universal and effective management is inextricably associated with the modern burden of more complex and novel relationships. These often extend well beyond past local and organizational boundaries. With its evidence-based protocols, matrices and checklists The Relational Manager offers relevant insights and usable techniques in simple formats that respond directly to all of us striving to manage in today’s more demanding workplaces. It is a book that offers daily desk-side support.’ -Geoffrey Meads, Hon. Professor of International Health Studies, Institute of Health Sciences Research, University of Warwick, UK ‘In an age of fast-paced, competitive, high-tech business, The Relational Manager reminds us of what really matters: old-fashioned relationships. With concrete examples, specific suggestions and clear writing, The Relational Manager outlines how business leaders can be more effective in building a strong, relational workplace environment.’ -Dave Kansas, regular contributor to The Wall Street Journal and author of The End of Wall Street as We Know It and How to Survive It ‘Applying “relational thinking” can help explain many of the more perplexing challenges businesses face today. This book shows that these relational dimensions can be understood, measured, and that strategies can be developed to improve the “relational equity” of a business or an individual executive. I commend this book to any business leader or management team looking for fresh inspiration on how to take their business forward… .’ -Paul O’Donnell, Vice-Chairman, Ogilvy & Mather, Europe, Africa, Middle East ‘The Relational Manager provides a compelling framework for understanding and measuring relational performance. I commend this book to all business managers who aspire to challenge the organizational status quo by developing, utilizing, and promoting effective relational skills in all of their professional and personal dealings.’ -Bruno Roche, Chief Economist, Mars, Inc. |